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9/11 Museum Info

posted Oct 1, 2015, 5:35 PM by Anastasia Caputo
 Photography is permitted for private, non-commercial use only and is permitted in all locations unless otherwise posted.
• Please limit the items that you bring with you. Large baggage, including backpacks, large umbrellas and other items deemed too large or a danger to exhibits are subject to mandatory storage in the coat room.
• Use of cell phones for talking is prohibited in exhibition spaces and theatre.
• Mobile devices, including cell phones, used to play audio tours must be connected to a headset.
• Restrooms are available in the Museum for ticketed guests.

This was on the website.  I don' t believe that there is a fee for the coat room. 

Here is the app if you want to listen to the tour:

The 9/11 Museum Audio Guide App provides themed audio tours featuring stories from the day of 9/11 and the recovery at Ground Zero. It also presents details of the Museum’s archaeological elements and architectural designs of the Memorial and the Museum.

Witnessing History Tour: Narrated by Robert De Niro, this tour provides an overview of 9/11 and its aftermath. You’ll hear about the experiences of first responders, recovery workers, family members of those killed on 9/11, journalists, and others with stories to share.